Face2NameGetting Started
This guide walks through setting up a new organization in Face2Name, from signup to recording your first room transition.
- Go to face2name.app/pricing, enter how many children you need to support and click the start trial button. You will be prompted to create your Face2Name user account and to enter the details of your childcare organization.
- You will receive an email message to verify your email address. Click the link in the email to do so.
- Sign in with your email address and the password you chose during account creation. You will then be directed to the secure checkout page. Complete the checkout process to start your 30-day trial.
You are now ready to use the Face2Name app!
Install the Face2Name mobile app (available on iOS and Android) on your personal device or shared classroom device, then sign in with the email and password you chose during account set up.
If you have a lot of rooms, classes, or children to add, use the AI Bulk Import feature from Settings → Import Data to extract them from photos of rosters, forms or other documents instead of typing everything in by hand. See Features → AI Bulk Import.
Rooms represent physical spaces (classroom, playground, cafeteria, etc.).
On the mobile app, go to Settings → Rooms and create each physical space your childcare center uses.
Classes group children by age band, each with an optional primary room.
Go to Settings → Classes and create your class groups, optionally assigning an age range and primary room.
Configure your organization's timezone under Settings → Organization. This drives all date/time logic (e.g. "Today" filters, daily reports), so set it correctly before you start recording transitions.
For each child, record their name, date of birth, class, and a photo. Children details and photo can be updated at any time from the app by staff members with the appropriate permissions.
From Organization → Users in the dashboard:
- Click Add User and enter their name and email.
- Assign one or more roles (see Features → Roles and Permissions for what each role can do).
- The invited user receives an email to set their password and sign in.
Staff sign in from the Face2Name mobile app (iOS/Android). Teachers on shared classroom tablets can instead use Classroom Mode with a 4-digit PIN — see below.
A transition is any movement of one or more children — a morning arrival, a room-to-room move, or a dismissal:
- From the Home tab, start a New Transition.
- Choose the origin (or "Morning Arrival") and destination (or "Dismissal").
- Select the children involved. For arrivals and dismissals, record who dropped off or picked up each child.
- Review and confirm — the transition is written to the database as a single atomic action, so partial/incomplete transitions are never saved.
From here, the daily roster and room occupancy views update automatically, and a Daily Report (PDF export) is available under Transitions → Report.